Business Analyst

Bengaluru Full-time

About Scripbox

Scripbox is a friendly investment service that simplifies the investment journey of anyone who wants to get started with investing for whatever savings need they might have.

 

A dynamic, high energy work environment that provides an opportunity for learning and rapid growth for individuals. We value creativity, diligence and integrity

 

Scripbox is 2nd 'Most Influential financial brand' on Linkedin globally. Customers in 1000+ cities/towns in India.

 

Business Analyst

  • We are looking for a Business Analyst who can work with the product, business and tech teams to create products that make investing a joy.

 

Business Analyst role - 60%

  • Fully run one part of the customer journey - You will be expected to add new capabilities - Analyze, gather requirements , write specifications and get it delivered by working closely with the Product and Engineering teams within the agreed Timeline
  • Analyze data end to end in the part of customer journey that you own
  • Fully resolve all issues in your leg of customer journey - Customer facing and backend
  • Setup reporting systems that display daily/weekly/monthly progress in your area of customer journey

 

Individual Contribution - 40%

  • Own all legs of the customer journey - You should be the SPOC for all issues related to the customer and the internal teams in different phases of the customer journey
  • You should understand how data flows through the entire system and spot discrepancies in reporting by your sheer understanding of the system
  • You should be able to assess impact over different areas of our system once a change to the system is proposed
  • Work with external companies, identify their capabilities/ API’s and propose enhancements that would help us from a customer delight / business objective perspective
  • Work with the engineering team to  deliver new products and stabilize existing ones



Experience, Skills and Attributes

  • Strong Logical thinking
  • Strong data analysis skills
  • Good system thinking. You should be able to quickly get a sense of how the system works and analyze the impact on different aspects of the system everytime there is a change
  • At least 2 years of experience as a Business Analyst in the wealth management domain



Apply for this opening at http://scripbox.recruiterbox.com/jobs/fk0femp?apply=true